Policies

 

ue to the nature of the beauty business, please consider ALL SALES TO BE FINAL. Thank you for respecting our policy on this.  As you can understand, you would not like to purchase used/opened or previously sold & returned goods for your salon. *As we do not accept returns, you will only ever receive brand new products from us*
Open/used products, boxes, furniture and equipment  cannot be resold to other customers.

In the case of an incorrectly ordered item that is UNOPENED, UNUSED/RESALABLE  & RECEIVES OWNER PRIOR RETURN APPROVAL (within 10 days) a 20% RESTOCKING FEE WILL APPLY.  IN STORE CREDIT ONLY. Return shipping is at your expense. We do need to examine the merchandise first to deem it returnable first. This does not apply to any furniture or equipment. Equipment, furniture, efiles etc. are always FINAL SALE (unless defective).

 

 

Returns Policy

We ask that you respect this policy as most items within the beauty industry, when opened cannot be resold due to the sanitary nature of the products sold.  We will accept returns on defective items that are reported to us immediately upon receipt (customer responsibility to return)

We do not accept any returns on any opened or used items - no exceptions. All returns require a manager approval first, and may incur a 20% restocking fee. 

Returns must be reported and approved by us first.  A manager return code is required. Return shipping is customer responsibility.

DK Beauty Systems (859713 Alberta Ltd.) is a wholesale supplier to the beauty business therefore most products are a final sale including electrical appliances, furniture, gels, bits, drills, cosmetics, nail polish, gels, hair extensions. Special orders are always final sale. We cannot take this items back due to health regulations. If an item is defective, we will provide an in-store credit or exchange (within 10 days). It is customer responsibility and cost to return the defective item to us. Missing items, order errors or shipping damage must be reported within 48 hours.  Receipts must be provided.

In the case of an incorrectly ordered item that is UNOPENED, UNUSED/RESALABLE & HAS PRIOR MANAGER RETURN APPROVAL (within 10 days) a 20% RESTOCKING FEE APPLIES- EXCHANGE ONLY. We do NOT refund to the original method of purchase. Return shipping is at customer expense. We do need to examine the merchandise to deem it returnable first. This does not apply to any furniture or equipment. Equipment (gel lamps, hair appliances, lamps) furniture, efiles etc. are always FINAL SALE (unless defective).

 

Professional-Only Policy

 

Products designated Pro-Only/Professional-Only are only able to be sold to those with valid, professional credentials and relevant business owners with backup documentation. Orders placed for Pro-Only products without meeting these requirements will be cancelled - and a 2.5% fee will be deducted from the refund amount on these orders to cover the transaction fees incurred by DK Beauty.


Shipping

DK Beauty ships Canada-wide.

Flammable items such as cleaners, nail polishes and nail polish removers cannot be transported by air, and therefore ground courier is required to ship.

In the case of an incorrect address / postal code, shipping fees are customer responsibility.

Delivery times are estimated and not guaranteed and may vary depending on the avaibility of items. Depending on the shipping provider chosen, shipping date estimates may appear on the shipping quotes page. DELIVERY DATES ARE APPROXIMATE AND NOT GUARANTEED. Shipping quotes provided by the carriers are estimates only.  Sometimes shipping errors may occur.  If there is a discrepancy between what you were quoted and what you were charged, you will be advised.

We accept no liability for courier companies or missed estimated delivery dates or non-delivery due to RTS because of incorrect address and/or no one available to accept delivery. The customer is responsible for any charges associated with this.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kg/pound.

FURNITURE / HEAVY LIQUIDS / EQUIPMENT:  Heavy liquids, over-sided items, furniture and equipment will be charged shipping as per courier quotes, plus an additional oversized item fee.

 

DEFECTIVE PRODUCTS

In the event of a defective product, the product(s) may be returned to us with prior manager approval only. No compensation is offered up and above the product value if a product(s) is indeed deemed defective by DK Beauty Systems. Shipping fees are customer responsibility.

WE DO NOT ACCEPT ANY COD'S.


PRIVACY POLICY

PERSONAL INFORMATION & PRIVACY POLICY

859713 Alberta Ltd. o/a DK Beauty Systems/DK Beauty/ shop.dkbeauty.ca

At DK Beauty Systems, we are committed to providing our customers with exceptional service.  As providing this service involves the collection, use and disclosure of some personal information about our customers, protecting their personal information is one of our highest priorities.

While we have always respected our customers privacy and safeguarded their personal information, we have strengthened our commitment to protecting personal information as a result Alberta Personal Information Protection Act (PIPA).  PIPA, which came into effect on January 1, 2004, sets out the ground rules for how Alberta businesses and not-for-profit organizations may collect, use and disclose personal information.

We will inform our customers of why and how we collect, use and disclose their personal information, obtain their consent where required, and only handle their personal information in a manner that a reasonable person would consider appropriate in the circumstances.

This Personal Information Protection Policy, in compliance with PIPA, outlines the principles and practices we will follow in protecting customers’ personal information.  Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our customers’ personal information and allowing our customers to request access to, and correction of, their personal information.

Our complete privacy policy is available by email.

Who we are

Our website address is: http://www.dkbeauty.ca and shop.dkbeauty.ca.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

DK Beauty does not sell or share your data or personal information to any third parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

PERSONAL INFORMATION & PRIVACY POLICY

859713 Alberta Ltd. o/a DK Beauty Systems/DK Beauty/ shop.dkbeauty.ca

At DK Beauty Systems, we are committed to providing our customers with exceptional service.  As providing this service involves the collection, use and disclosure of some personal information about our customers, protecting their personal information is one of our highest priorities.

While we have always respected our customers privacy and safeguarded their personal information, we have strengthened our commitment to protecting personal information as a result Alberta Personal Information Protection Act (PIPA).  PIPA, which came into effect on January 1, 2004, sets out the ground rules for how Alberta businesses and not-for-profit organizations may collect, use and disclose personal information.

We will inform our customers of why and how we collect, use and disclose their personal information, obtain their consent where required, and only handle their personal information in a manner that a reasonable person would consider appropriate in the circumstances.

This Personal Information Protection Policy, in compliance with PIPA, outlines the principles and practices we will follow in protecting customers’ personal information.  Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our customers’ personal information and allowing our customers to request access to, and correction of, their personal information.

Our complete privacy policy is available by email.

Who we are

Our website address is: http://www.dkbeauty.ca and shop.dkbeauty.ca.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

DK Beauty does not sell or share your data or personal information to any third parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

PERSONAL INFORMATION & PRIVACY POLICY

859713 Alberta Ltd. o/a DK Beauty Systems/DK Beauty/ shop.dkbeauty.ca

At DK Beauty Systems, we are committed to providing our customers with exceptional service.  As providing this service involves the collection, use and disclosure of some personal information about our customers, protecting their personal information is one of our highest priorities.

While we have always respected our customers privacy and safeguarded their personal information, we have strengthened our commitment to protecting personal information as a result Alberta Personal Information Protection Act (PIPA).  PIPA, which came into effect on January 1, 2004, sets out the ground rules for how Alberta businesses and not-for-profit organizations may collect, use and disclose personal information.

We will inform our customers of why and how we collect, use and disclose their personal information, obtain their consent where required, and only handle their personal information in a manner that a reasonable person would consider appropriate in the circumstances.

This Personal Information Protection Policy, in compliance with PIPA, outlines the principles and practices we will follow in protecting customers’ personal information.  Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our customers’ personal information and allowing our customers to request access to, and correction of, their personal information.

Our complete privacy policy is available by email.

Who we are

Our website address is: http://www.dkbeauty.ca and shop.dkbeauty.ca.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

DK Beauty does not sell or share your data or personal information to any third parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.